The UP Express, which launched last week, had a community day today, giving free rides to all takers. It was extremely well attended—with standing room only on the ride I took.
The trains are nice; they are designed much like airliners, with overhead luggage bins and a functional, though not beautiful, interior.
Bugs remain, though. I had to wait more than 25 minutes for a train that runs every 15. Worse, there were no announcements about the schedule or of delays. Had I been waiting to catch a flight, I would have worried.
The platforms weren’t very clearly marked: the television screens all say the same thing, whether you are heading to the airport or downtown: “Pearson: Track 2, Bloor & Union: Track 1”. That’s dumb: it puts the onus on riders to find out whether they’re on the right track rather than telling them. Finally, the platforms are open. Even today, in fairly nice weather, it was pretty cool and damp.