The Toronto Star says that the In Touch retirement home is operating illegally, and the owner, Elaine Lindo, faces a $25,000 fine and a year in jail.
In Touch, now called “Rosemount Place and The Brick House” is at the corner of Rosemount and King, and was first in the news in 2010 for failing to care for its clients. Dale Brazao, a Star reporter, went undercover and found “profound neglect”: residents left in diapers for hours, feces-stained towels, puddles of urine. There were also previous allegations of assault.
Following the story, the Ontario government regulated nursing homes. Lindo is now facing charges that she is operating without a license.
As the reporter was leaving, Lindo handed her a pamphlet touting the “exceptional service” offered at Rosemount Place, including three delicious and nutritious hot meals per day, healthy snacks and full housekeeping services.