It’s hard to believe, but the In Touch retirement home continues to operate. Now, Elaine Lindo, its operator, is again facing jail time.
In Touch is in the beautiful Tyrrell house at King and Rosemount. But while the outside is gorgeous, the inside is a nightmare.
The In Touch retirement home was exposed as abusive and disgusting in 2010 by an undercover Toronto Star operation. The Star found
People left in urine and feces-filled diapers for hours. Washrooms with no toilet paper so residents, some suffering from dementia, wiped themselves with their hands or a flimsy communal towel. No stimulation. Bad food. Poorly trained and underpaid staff, with just one on duty overnight.
A resident wandered away earlier this year and was later found dead.
Lindo has been punished by the Retirement Homes Regulatory Authority almost every year since 2013. In 2015, she was given 15 days in jail. In January of 2019, she was found to be breaching her probation.
On June 3, Lindo “was ordered by the Ontario Superior Court of Justice to vacate and stop the operation of an illegal retirement home by June 7”.
Lindo told the court that she was the subject of racial and religious discrimination. She said “her spiritual beliefs had prompted her to help the homeless.”
Elaine Lindo, the operator of the scandalous In Touch retirement home at the corner of Rosemount and King has been sentenced to 15 days in jail for “repeatedly flouting orders”.
In deciding on incarceration for Elaine Lindo, owner-operator of In Touch Retirement, Justice of the Peace Mindy Avrich-Skapinker noted Lindo had already been fined $10,000 by the Retirement Homes Regulatory Authority, which had no effect. Lindo is appealing that “administrative fine,” and has kept on operating as a retirement home, the court heard.
In Touch abused and neglected elderly clients.
Thanks to S for the tip.
The Star reports that the In Touch retirement home, in the beautiful mansion at the corner of Rosemount and King, has been ordered to close. Again. This time, though, they really mean it. The owner, Elaine Lindo, has been ordered to close the home by today.
In Touch has been a disaster for years. The Star exposed abuse and neglect there in 2010, and the case led to reforms of the retirement home industry. In Touch (now called Rosemount Place) was denied a license. The first, and only, prosecution the Retirement Homes Regulatory Authority has brought was against In Touch.
The RHRA says that In Touch abused residents and recruited homeless people in exchange for their pensions. One resident, they say, slept in the hall, on a loveseat. At least one resident went missing.
In Touch, the RHRA says, also provided medication illegally, had untrained staff, and offered care for residents with dementia when it was not equipped to do so, among other serious infractions.
The Toronto Star says that the In Touch retirement home is operating illegally, and the owner, Elaine Lindo, faces a $25,000 fine and a year in jail.
In Touch, now called “Rosemount Place and The Brick House” is at the corner of Rosemount and King, and was first in the news in 2010 for failing to care for its clients. Dale Brazao, a Star reporter, went undercover and found “profound neglect”: residents left in diapers for hours, feces-stained towels, puddles of urine. There were also previous allegations of assault.
Following the story, the Ontario government regulated nursing homes. Lindo is now facing charges that she is operating without a license.
As the reporter was leaving, Lindo handed her a pamphlet touting the “exceptional service” offered at Rosemount Place, including three delicious and nutritious hot meals per day, healthy snacks and full housekeeping services.