It’s hard to believe, but the In Touch retirement home continues to operate. Now, Elaine Lindo, its operator, is again facing jail time.
In Touch is in the beautiful Tyrrell house at King and Rosemount. But while the outside is gorgeous, the inside is a nightmare.
The In Touch retirement home was exposed as abusive and disgusting in 2010 by an undercover Toronto Star operation. The Star found
People left in urine and feces-filled diapers for hours. Washrooms with no toilet paper so residents, some suffering from dementia, wiped themselves with their hands or a flimsy communal towel. No stimulation. Bad food. Poorly trained and underpaid staff, with just one on duty overnight.
A resident wandered away earlier this year and was later found dead.
Lindo has been punished by the Retirement Homes Regulatory Authority almost every year since 2013. In 2015, she was given 15 days in jail. In January of 2019, she was found to be breaching her probation.
On June 3, Lindo “was ordered by the Ontario Superior Court of Justice to vacate and stop the operation of an illegal retirement home by June 7”.
Lindo told the court that she was the subject of racial and religious discrimination. She said “her spiritual beliefs had prompted her to help the homeless.”