Ahmed Hussen, our MP and Minister of Families, Children, and Social Development, said that Service Canada is stopping in-person service “so that we can redeploy our focus to online and telephone services to better serve Canadians.”
That is not what the Globe and Mail says. The service centres are closed because “employees en masse refused to work”.
The Globe says
The government bent to pressure Thursday evening from the Canadian Employment and Immigration Union….The centres were crowded and efforts to control the traffic resulted in long lines outside and sometimes irate visitors, she said. In recent days, so many missed work that 187 centres closed on Thursday – almost 60 per cent of the network.
This is politics, but it isn’t just politics. The CDC says that in an emergency, government should “Be First, Be Right, Be Credible”.
Hussen just burned a little bit of credibility in a time when the needs it most.